Continuing Education

CE Course: Peeking Under the Hood: Understanding, Assessing, and Improving Your Library’s Website and LibGuides

Date & time: Wednesday, November 14, 2018 from 1:00pm-5:00pm

CE Approval: 4.0 MLA/CHLA contact hours, arranged by instructors

Note: Attendees are required to bring a laptop computer or other device with WiFi capability to participate in interactive activities.

Course Description & Educational Objectives:

In the era of Google and the iPhone, today’s health sciences library users demand more from their web experiences. This course will provide library staff and administrators with the knowledge you need to take your LibGuides and websites to the next level. It will empower you to take a more active role with your library’s website and its technical partners.

In this course, you will learn how to harness web analytics to unlock the secrets of how your guides are being used; learn how to make your guides accessible to users with disabilities; and discover usability methods that you can apply to improve your site.

Key outcomes:

  • Empower learners vis-a-vis their websites and web partners
  • Increase their understanding of web analytics and why they matter to librarians
  • Understand basic principles of web accessibility and how to apply them
  • Learn and implement usability methods to make your guides and website more user-friendly

 CE Instructors:

Susanna Galbraith is currently the Virtual Services Librarian at the Health Sciences Library at McMaster University. In a day, you might find her working with campus web designers to tweak a new website for the library, making edits to the look and feel of the library’s LibGuides, meeting with campus IT to discuss server needs and issues, coordinating the library’s social media posts, teaching a class on evidence based practice, or meeting with graduate students to go over a systematic review search strategy.

Andy Hickner, MSI, is a Health Sciences Librarian at Seton Hall University in New Jersey. Prior to Seton Hall, he served as the Web Services Librarian at the Cushing/Whitney Medical Library at Yale University, where he oversaw the library’s online presence and was the technical lead for the University Library’s pilot of its online exhibitions platform. Andy has 8 years of professional experience managing large websites and web projects, as well as expertise in the Drupal content management system, LibGuides administration, user experience research methods, accessibility, and web analytics. He holds an MSI from the University of Michigan at Ann Arbor.

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